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Frequently Asked Questions

Questions regarding your registration and/or housingContact the NAIS Annual Conference registration and housing provider, Experient, at 888-284-5018 or by email at

Questions about the program? Call NAIS at 202-973-9700 or email


When does the conference begin/end?

The conference dates are February 24-26, 2016. Wednesday, February 24, is a day of optional conference programming, and not included in the registration pricing. Additional fees may apply.  The conference officially begins on Thursday, February 25 at 8:00 AM and concludes on Friday, February 26, at 4:30 PM.

Where does the conference take place?

Most programming will take place at Moscone Center West in San Francisco, CA, unless otherwise noted in the preview or program.

Who goes to the conference?

We encourage any member of the independent school community to attend the conference, including trustees, heads of school, teachers, and anyone else interested in gaining inspiration and knowledge about the field.

Are there key registration deadlines that I should know about?

The early bird registration deadline is January 22, 2016. After that date, pricing increases to the standard registration rate.

Which hotels are available for NAIS attendees?

The San Francisco Marriott Marquis is the official headquarters hotel for 2016. We also have conference rates at other hotels, which you can see on our Hotel Information page.

What else should I know about hotel reservations?

You can reserve your hotel room when you register or you may return to the registration site and do it later. Keep in mind that hotel reservations must be made by February 1 (while supply lasts) in order to receive the NAIS room block rate. Reservations are first come, first served. NAIS has reserved blocks at the hotels, but once the hotel blocks have been fully booked, the rates are subject to the hotels' pricing when booking.

How does the group discount work?

NAIS offers a special rate to those who are registering 4 or more individuals from their school.

We encourage teams from schools to come to the conference together, attend workshops, and bring back shared experiences and knowledge to implement on campus. Download our Tips for Group Registration (PDF) to find out how to register a group and how to get the most out of your group experience.

What is the teacher discount?

Friday, February 26, is a day devoted to the art and science of teaching. See the discounted one-day teacher rates for full-time teachers and group rates for teacher groups of 10 or more. This rate applies to Friday only.

Who can I speak to in order to make changes and/or cancellations to my conference registration and/or hotel registration?

NAIS works with Experient for all registrations and hotel reservations. You can call them directly at 1-888-284-5018 (toll-free) or 1-847-996-5887. You can log back in to your account to make changes at any time by visiting this link. After January 26, all hotel changes and cancellations will have to be handled directly through the hotel.

What is the cancellation policy?

Registration Cancellation Policy – Please send conference registration cancellations in writing via mail or email to Experient Registration by January 22, 2016, to receive a refund minus a $50 processing fee. No refunds will be issued after that date. No refunds for tickets to special events are made onsite; NAIS cannot resell tickets for you.  

Hotel Cancellation Policy— Hotel reservation cancellations must be received by the housing bureau, Experient, by February 1, 2016.  A non-refundable cancellation fee of $75 will be charged by the housing bureau for reservations canceled after January 5, 2016.  This fee will be increased to $150 for any reservations that are canceled after January 19, 2016. Cancellations made after February 1, 2016, must be done directly with the hotel. A deposit equal to one night’s room and tax will be charged by the hotel after February 1, 2016.  This deposit will be refunded if your cancellation is received more than 48 hours prior to your arrival. 

How can I schedule an interview with a placement firm?

Teacher and administrative placement firms will conduct interviews between school personnel and prospective candidates at the San Francisco Marriott Marquis during the conference. NAIS does not schedule interviews for candidates. Please contact the firms directly with questions or to schedule an interview. Visit the Placement Firms page for more information.

My school is in the process of applying for NAIS membership, can I still register at the member rate?

Yes, if your school is in the process of completing an application for membership, contact our membership team at or 202-973-9700 for information on how to obtain the member discount.

Can I add other events or activities to my registration at a later date?

Yes, you can log back into your registration profile and register for 3-hour workshops or other conference events and activities

What meals are included with the conference registration fee?

Coffee and tea service is available in the morning on the second floor of the convention center and lunch is provided in the Exhibit Hall on both Thursday and Friday.

Will there be transportation to the convention center from the conference hotels?

No, transportation will not be provided due to the fact that all conference hotels are within walking distance to the convention center.

How can I become an exhibitor or sponsor for the conference?

If you are interested in exhibiting or sponsoring during the conference, please visit this page.

I’ve cancelled my registration for the conference, will NAIS also cancel my hotel registration?

No. Cancelling your conference registration will not automatically cancel your hotel reservation. Please contact Experient, our official housing partner, to cancel your hotel reservation at 888-284-5018 or After February 2, 2016, contact the hotel directly to cancel.

Can I reserve meeting space during the conference to host a meeting or reception at the hotel?

Yes. Space is limited and it is on a first come, first served basis. The request form must be filled out and submitted first. Once space is assigned, you will work directly with the Marriott Marquis to arrange for billing, food and beverage, and audiovisual, if needed. Click here to download the form:NAIS-ICW-Requiest-Form-for-AC16.pdfNAIS-ICW-Request-Form-for-AC16.pdf

What are the dates and locations for future NAIS Annual Conferences?

You can find this information on our About page.


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